I’m a user advocate, critical observer, product maker and creative problem solver who is passionate about building meaningful product solutions based on data-driven understanding of users.
I have over 8 years of experience as a user researcher, and I’m currently a UX Research Lead for Microsoft Teams and AI. I have horizontal and strategic product experience that includes AI, meetings, calling and work collaboration. I have worked across B2B and B2C, covering web, full-funnel, desktop and mobile apps, and devices.
I’m able to leverage a diverse background in generative and evaluative research (qualitative & quantitative approaches), design, product development and branding, customer experience, advertising, small business, and lean methodologies.
Below is a sampling of some past work - click each to learn more. Please check back soon as I continue to add some more stories.
-Nathan